No Refund Policy: All purchases of services from Big Tide Consulting LLC are final. We do not offer refunds under any circumstances.

Monthly Subscription and Additional Costs: Clients are responsible for the monthly subscription fee of our services. Additional costs, including but not limited to phone, email, and SMS usage, will be billed as per actual usage.

Support System: Support for our services will be provided through a ticket-based system. Clients are encouraged to use this system for any issues or inquiries.

On-Demand Support Services: Clients requiring on-demand support can opt for this service at an additional monthly fee. Please note that the fee for on-demand support is subject to change at any time without prior notice.

Fee Changes: Big Tide Consulting LLC reserves the right to change any fees associated with its services at any time.

Changes to Terms and Conditions: The terms and conditions are subject to change at any time without prior notice. Clients are advised to review these terms periodically for any updates or changes.

Agreement to Terms: By using the services of Big Tide Consulting LLC, clients agree to be bound by these terms and conditions.